HEAD OF PAID SOCIAL

ROLE SNAPSHOT

As Head of Paid Social at Found, you’ll lead and grow a dynamic team delivering best-in-class campaigns across platforms, including Meta, TikTok, Pinterest, LinkedIn, X, and Reddit. Partnering with the Director of Paid Media, you’ll shape the department’s strategic direction, nurture a high-performing team, and ensure our strategies are bold, innovative, data-driven, and aligned with client goals.

You’ll oversee delivery across a broad portfolio of accounts, champion operational excellence, and push creative boundaries—ensuring every campaign not only performs but inspires. Through leadership, mentoring, and a future-focused approach, you’ll play a central role in talent development, commercial growth, and shaping the future of Paid Social at Found.

WHAT YOU WILL BE DOING

Lead & Inspire the Team – Line manage Account Directors and Senior Account Managers, fostering a culture of performance, curiosity, and shared accountability.
Develop Talent – Identify training needs, deliver sessions, and support career progression, ensuring every team member has a clear development path.
Drive Client Success – Act as senior escalation point, support retention-critical conversations, and balance performance targets with creative innovation.
Ensure Commercial Excellence – Own revenue and profitability targets, optimise resourcing, and uphold scalable processes for consistent, high-quality output.
Champion Innovation – Test new platforms, ad formats, and creative strategies, positioning Found at the forefront of Paid Social.
Contribute to Growth – Lead Paid Social strategy for pitches, represent the team in client and industry-facing forums, and collaborate cross-functionally on integrated solutions.
Embed Responsible AI – Lead the vision for ethical AI adoption in Paid Social, ensuring transparency, best practice, and innovation in delivery.
Strengthen Operations – Oversee adoption of delivery tools, QA processes, and reporting standards to drive efficiency and scalability.

WHAT MAKES THE PAID SOCIAL TEAM AT FOUND SPECIAL?

The Found team is a powerhouse of incredibly talented, creative and data-driven individuals who thrive on innovation and precision. Collaboration is at the heart of everything we do—we work as a tight-knit team, always ready to lend a hand when needed and champion each other’s successes. We’re passionate about sharing knowledge, believing it’s the key to continuous growth and self-improvement. Open to exploring new opportunities and testing fresh ideas, we remain relentlessly focused on delivering exceptional results for our clients.

HOW DOES THE TEAM WORK?

The Paid Social team works at pace, integrating closely with our SEO, PPC, Data, and Creative specialists to deliver truly holistic performance strategies. We use tools like Asana and Float to plan effectively, share learnings through team sessions, and foster a “test and learn” culture that ensures we’re always pushing the boundaries of what’s possible.

WHAT DOES IT TAKE TO BE A PAID SOCIAL SUPERSTAR?

Proven leadership experience managing Paid Social teams and large-scale campaigns.
Deep expertise across Meta, TikTok, Pinterest, LinkedIn, X, Reddit, and emerging platforms.
Strong commercial acumen, with a track record of meeting revenue, profitability, and client growth targets.
Excellent client relationship skills, with experience leading senior-level conversations.
A passion for innovation, with the ability to balance data-driven strategy and creative storytelling.
Confidence in contributing to pitches, thought leadership, and platform partnerships.
Experience embedding scalable processes, QA frameworks, and operational best practice.
A supportive, empowering leadership style that nurtures talent and builds confidence.
Awareness of AI’s role in marketing, with a vision for how to embed it responsibly and impactfully.

WHAT IS THE INTERVIEW PROCESS?

Initial Chat – A conversation with our Talent Team to learn more about you, your experience, and motivations. (10-15mins)
First Interview – A chance to meet with our Director of Paid Media and Director of People. We’ll talk through your leadership approach, Paid Social expertise, and vision for the role. (45mins-1hr)
Task Stage – You’ll meet with our Managing Director, Director of Paid Media, Director of Strategy, Partnerships Director, and Director of Growth to present a brief strategic task that showcases your thinking and communication style. We know this stage feels a little ‘top-heavy’ — five senior leaders in one room! But it’s intentional: this role touches all of these areas, and it’s important for you to connect with each of them. Don’t worry — everyone you’ll meet is approachable, friendly, and genuinely invested in making this a great conversation. (1-1.5hrs)
Final Interview – An informal chat with our Pod Leads and Head of Paid Operations. This is your chance to walk through your ideas for the future of Paid Social at Found and to meet some of the brilliant leaders you’ll work alongside. (30-45mins)

PERKS AND BENEFITS

Dynamic, Flexible Working 🏠 – Work is what we do, not where we do it. We believe in having a working environment where we thrive and can do our best work, whether that is at home, in the office or on the beach.
Private Medical Insurance 🧑‍⚕️ – We support your health and wellbeing with either a cash pot or enhanced medical insurance to help with both medical and dental needs.
Financial Wellbeing Coaching 💷 – Access to Bippit which provides access to professionally qualified coaches who assist with household financial accounts, budget monitoring, and creating holistic financial plans for all aspects of life.
1-1 Counselling & Mental Health Support 🧠 – Supporting your mental health, you will have access to six 1-1 sessions of therapy , plus access to self-directed content and frequent live workshops with Oliva for life.
Subsidised Gym Membership 🤸 – Access to a platform of multiple gyms across the UK.
Enhanced Parental Leave 👶 – We offer competitive packages to support our team with big life changes with up to 6 months enhanced primary caregiver pay and 6 weeks secondary caregiver pay.
Interchangeable Bank Holidays ➡️ – We have a global multicultural team, so everyone gets the choice to swap bank holidays to cultural/religious days that are important to them.
Matchable Partnership 🫶 – Two paid volunteering days via Matchable, a platform that promotes social impact by connecting individuals with meaningful community volunteering opportunities.
Work from Abroad 🌍 – Up to 30 days a year working from another country.
Personalised Career Progression 📝 – We know that progression is highly individual. You'll have a personalised development plan with meaningful, impactful training opportunities.
And lots more! ⭐

At Found, we’re passionate about building a team of talented individuals from all walks of life who share the skills and drive to help us achieve our mission. That’s why we’re committed to a hiring process free from judgment, prejudice, or bias. We encourage everyone to apply for our roles—your gender identity, race, ethnicity, sexual orientation, age, or background will never impact how your application is considered. We’re dedicated to fostering an inclusive culture where everyone feels empowered to do their best work, enjoy their journey, and truly feel they belong.